Terms and Conditions

Domain ownership

In compliance with current legislation, Users are informed that the ownership of this domain is:

BIGMAT MORENO COMMERCIAL SL

B-92.07.09.11

Address.- Coin Road, Ctra A-7053, Km.9

29651 Mijas, (Málaga)

By Website, We refer to all the domains that the company has on the internet and on the network and for this purpose www.bigmatmijas.com

Access and use of the Website attributes the condition of user of the Website (onwards, the user") implies the acceptance of all the conditions included in this Legal Notice as well as its modifications, since the company reserves the right to carry out, at any time and without prior notice, modifications and updates of the information contained in the Web, of the configuration and the presentation of this and the conditions of access.

Therefore, The User must always read this Legal Notice on each of the occasions in which he accesses the Website since these, and the conditions of use contained in this Legal Notice, may undergo modifications. In any case, the mere fact of using the Website and browsing it, It will always suppose the acceptance as a User without any type of reservations of each and every one of the present general conditions of access and use..

Intellectual and Industrial Property Policy

All the existing Contents on the Web such as, by way of illustration and not limitation, The texts, Photographs, graphics, videos, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are owned by the company, what has, in your case, of the right of use and exploitation, and in that sense, they become works protected by the applicable legislation on intellectual and industrial property, national and international valid at all times, Therefore, none of the exploitation rights recognized by current regulations on intellectual property over them can be understood to be assigned to the User..

Therefore, in accordance with the legislation on intellectual property and the provisions in force at all times, The total or partial exploitation of any of the contents that appear on the website as well as the copying is strictly prohibited., reproduction, adaptation, modification or transformation of the contents of the website, in your case, distribution and public communication, including its method of making it available, of all or part of the contents, For commercial purposes, in any support and by any technical means, without the express and written authorization of the company.

Brands, trade names or distinctive signs are owned by the company, without it being understood that access to the Website attributes any right to the aforementioned brands, trade names and / or distinctive signs. Some images on the site are owned by Freepik

Therefore, simple access by the user to the website implies their commitment to respect the intellectual and industrial property rights owned by the company.

Hyperlinks and / or Links

We could provide links or links to web pages of other companies of the BIGMAT Group from our website or our own mobile applications that we may develop in the near future.. The use of those web pages will be subject to the terms and conditions available on those web pages..

Links to other websites managed by third parties could also be included., in order to facilitate the User's access to interchangeable information through the Internet.

The company is not responsible for the existence of links between third parties and other websites outside the company, and the links that could be provided through the Web have informational purposes for the User of this, but in no case would they place the company in a position of guarantor and / or party offering the services and / or information that can be offered to third parties through the links and, therefore, the company is not responsible for damages caused by wrongfulness, quality, outdated, unavailability, error and uselessness of the contents and / or services of the Linked Sites or for any other damage.

Therefore, the company disclaims any responsibility for the services and / or information provided on other web pages linked to this website. The User is advised that, in the event that you consider that there is a Linked Site with illegal or inappropriate content, You can communicate it to the company by email.

By last, The introduction of hyperlinks for advertising purposes is prohibited, commercial or association to web pages outside the company that allow access to the company's website without consent and / or express authorization. In the case of its authorization by the company, the conditions for introducing links from its pages to the company's website will be established..

Conditions of use of the website

4.1 General

The User acknowledges and accepts that access and use of the Website are free and voluntary., and are carried out under your sole responsibility.

Therefore, The User agrees to use the Web correctly and lawfully, in accordance with the Law, this Legal Notice and good faith and public order, refraining from using the Web in any way that may impede, damage or impair normal operation, the goods, rights and interests of the company, from your suppliers, of the rest of users or, in general, from any third party, or that in any other way overload, damage or disable networks, servers and other computer equipment (hardware) o IT products and applications (software) of the company or third parties, Therefore, the User will respond to the company or to third parties for any damages that may be caused as a result of the breach of said obligations..

During the use of the Website by the User, will also be prohibited, enunciative but not limiting, the following actions, that can be modified:

The use of computer viruses or any file or program designed to interrupt, to damage, or limit the operation of the Web, from any of the company's services or networks, of any software, telecommunications hardware or equipment, or damage or gain unauthorized access to the data or other information of the company or any third party.
Impersonate identities, interfere with or interrupt service, the servers or networks connected to the services or breach any of the requirements or regulations of networks connected to the services.
Using false identities and impersonating others when using the Web or any of its services, as well as the use of passwords or access codes of third parties or in any other way.
Falsify or alter any company information.
Introduce, store or spread, on the Web or from this, any information contrary to the law, the rules, customs and public order, as well as any material that may be defamatory, injurious, obscene, threatening, xenophobic, inciter to violence, discrimination based on race, sex, ideology or religion, or that in any way violates morality, public order, fundamental rights, public liberties, the honor, the privacy or image of third parties and, in general, current legislation.
Carry out advertising or commercial exploitation activities through the Web and use the content and information to send advertising, send messages for any other commercial purpose, or collect or store personal data of third parties.
Collaborate with a third party to carry out any of the behaviors described.

4.2 In relation to the contents and intellectual and industrial property, apart from those stated in the corresponding section, the following:

Do not reproduce in any way, not even through a hyperlink, the company's website or any of its contents, if not by express authorization in writing from the company.
Do not delete, circumvent or manipulate the content, data, information and images, design and other identifying data of the rights of their owners incorporated into the Contents, as well as technical protection devices, or any of the information mechanisms that the contents may contain
Do not alter, reschedule, Modify, adapt or translate the source code of this Website.
Any partial or total reproduction of the source code of the Website on any medium will be considered an unauthorized copy..
It will also be prohibited to reproduce or copy for private use the contents that may be considered as software or databases in accordance with current legislation on intellectual property., as well as its public communication or its making available to third parties, when these acts necessarily imply reproduction by the User or a third party.
Do not enter, store or disseminate through the Web any content that infringes intellectual property rights, industrial or business secrets of third parties and, in general, no content of which it does not hold, in accordance with the law, the right to make available to third parties.
Not collaborating with a third party to carry out any of the behaviors described.

Rules of use of Social Networks

The use of BIGMAT social networks as in Linkedin, Twiter, Youtube y Facebook, is subject to terms and conditions of use. So that this channel is useful for everyone, it is necessary to respect some basic rules.

For this reason it is necessary that you read the following rules of use before starting to participate:
Social networks are in a public environment. Therefore when you publish any data, comment or information, assumes that it can be seen by other network users and by BIGMAT.
The use of social networks must be done in a responsible manner, with you being solely responsible for your contributions and comments., as well as the consequences in its image and reputation, so if you have doubts about it, it is preferable that you do not make any contribution.
Sometimes social networks may be a forum for the exchange of opinions or for constructive debate, it is not to create controversy, disqualify other users or third parties, nor to file complaints and claims. If you are interested in managing requests, suggestions and complaints about available services, you can send a message through the contact form on the web.
Treat other users with respect. Use appropriate and correct language.
Do not post advertising material or use this profile to search for work.
Your contribution must present real and concrete data. Quotations or the reproduction of small fragments of texts are allowed, books or works in general of third parties, as long as the source and author's name are indicated.
We have to preserve the good use of this profile and, thus, BIGMAT, as administrator, reserves the right to delete, no right to reply, any contribution that:
- consider illegal, disrespectful, threatening, unfounded, slanderous, defamatory, obscene, inappropriate, ethically or socially discriminatory.
- Incorporate third party data without their authorization.
- Contains any type of advertising or propaganda material, personal or for the benefit of third parties, whether they are natural or legal persons.
- Be redundant.
- Post the same content repeatedly.
- It is not related to the purpose of the page.

Only content can be downloaded, copy or print any contribution, for personal or private use.

BIGMAT is not responsible for the opinions expressed in this profile and does not assume any guarantee about the veracity, accuracy or updating of the information contained therein. Likewise, BIGMAT is not responsible for external websites that can be accessed through links (“links”) from this profile or from any content made available to you by third parties ".

Liability exclusion

The company in no case will be responsible for the circumstances that are listed below, by way of example and not limitation, nor of the damages that can be derived.

The company does not assume any responsibility for the delay, erased, erroneous delivery or failure to save User communications or personal settings.
The company is also not responsible for the decisions made based on the information provided on the Website., nor of the damages and losses produced in the User or third parties due to actions that are based solely on the information obtained on the Website.
The company reserves the right to refuse to provide the service to anyone for any reason and / or to discontinue the service in whole or in part at any time, with or without notice.
The use of the Website is subject to all applicable regulations and the User will be solely responsible for the content of their communications through the Website..
Access to the Website does not imply an obligation on the part of the company to control the absence of viruses., worms or any other harmful computer element. Corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs.
The company is not responsible for the damages produced in the computer equipment of the Users or third parties during the provision of the Website service..
The company does not grant any guarantee nor is it responsible, in no case, for damages of any kind that may arise from accessing or using the content or the Website.

The company will not be responsible for:

The possible security errors that could be produced by using computers infected by computer viruses;
The use by third parties of elements owned by BIGMAT that confuse their personality;
Infringements of industrial and intellectual property rights by third parties;
Breaches of third parties that may affect users of the company's website;
The lack of functioning of the Web, or any of its services for reasons beyond the control of the company;
The consequences derived from the malfunction of the browser or from the use of outdated versions of this;
The existence of viruses, malicious or harmful programs in the content;
Illicit use, negligent, fraudulent, contrary to the terms of this Legal Notice, or in good faith and public order, of the Website or its contents, by Users;
Damages or losses of any kind caused to the User that are the cause of failures or disconnections in the telecommunications networks, computer failures or other electronic systems that cause suspension, cancellation or interruption of the website service, during the provision of the same or previously.

In reference to the content and services linked through the Website, we refer to the provisions of section 3 of this Legal Notice regarding Hyperlinks and / or Links.

Queries, claims and communication of illegal and inappropriate activities

For any suggestion, consultation, complaint or claim, The User can address the company through current or future communication channels

BIGMAT MORENO COMMERCIAL SL

B-92.07.09.11

Address.- Coin Road, Ctra A-7053, Km.9

29651 Mijas, (Málaga)

For orders: pedidos.web@bigmatmijas.com

For administration: administracion@bigmatmijas.com

para marketing: marketing@bigmatmijas.com

The aforementioned communication channels will also be valid for any User who had knowledge that the Linked Sites refer to pages whose contents or services are illegal., harmful, denigrating, violent or contrary to morals contact the company and let them know.

On the other hand, The receipt by the company of any communication will not imply, according to the provisions of the Law 34/2002, the effective knowledge of the activities and / or contents indicated by the User as communicator

Legislation and competent jurisdiction

This Legal Notice is governed in each and every one of its extremes by the national legislation in force at all times for the resolution of any controversy in relation to this Legal Notice or the relationship between them..

In the event that any conflict or discrepancy arises in the interpretation or application of the present legal conditions, the courts or tribunals that, in your case, they will know the matter, will be those provided by the applicable legal regulations in matters of competent jurisdiction, but in the event that the User is domiciled outside of Spain, both parties expressly waive any other jurisdiction that may correspond to them., in the Courts and Tribunals of Madrid.

#CONDITIONS RELATING TO ONLINE SALE

The terms indicated below the sales portal are computed from Monday to Friday and may be altered by local or national holidays.

Bigmat reserves the right to modify delivery times

In no case will shipments be made to post office boxes.

Shipments to Spain (Peninsula and Balearic Islands)

Home delivery: Shipping costs indicated and calculated in each sale operation. The delivery time depends on the product and can be between 1 day and 15 Work days, you can check it directly on the web during the purchase process.

Returns

If for any reason you are not satisfied with your order, the return period is 14 days according to art. 102 Y 104, of the R.D.L.. 1/2007, of 16 of November, by which the revised text of the General Law for the Defense of Consumers and Users and other complementary laws is approved.).

To make the return you have to send us the product in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use. The return shipment to our warehouse is the responsibility of the customer. It is very important that you return the products perfectly packed. In case the products are damaged due to improper packaging, we will not accept the return. Partial product returns are not accepted either..

Once we receive the merchandise in our warehouses and verify that all the above conditions are met, Bigmat will accept the return of the product and the amount will be reimbursed according to the payment method made: Please note that Bigmat does not accept postage due., If you have any questions, contact our Customer Service.

Partial merchandise returns are not accepted, in online orders.

Right of withdrawal:

The buyer has the right to cancel his purchase within a period 14 days from receipt of the order as long as it is communicated within said period, directly through the usual means of contact published on our website or by attaching the following form. There are exceptions to the right of withdrawal contemplated in art. 103 of the TRLGDCU.

The cost of return shipping is borne by the customer, but if your original order had shipping costs, they will always be returned to you in the standard shipping cost option.

Availability of products: Bigmat reserves the right to return the amount of your order if it is not possible to make the shipment or delivery of the merchandise in the terms mentioned above..

Payment Methods

All payments made on the Bigmat public website are managed by our technical gateway operator, who is responsible for the security and processing of the clients' personal data for this process..

The system will automatically show you the payment methods available for your order.

Credit or debit card

We guarantee that each of the transactions carried out in Bigmat is 100% safe.

All operations that involve the transmission of personal or banking data are carried out using a secure environment.

Bigmat uses a server based on standard SSL security technology (SecureSockedLayer). All the information that you transmit to us travels encrypted through the network. Likewise, the data on your credit card are not registered in any database but go directly to the POS (Bank's Point of Sale Terminal). In an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). Thus, if you are a cardholder “securizada” you can always make card payments in our store. In both cases, When paying by card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the 3 last digits of the number printed in italics on the back of your card, offering, thus, more guarantees about the security of the transaction. If you have not yet received a personal password for exclusive use for payments on the Internet, We advise you to ask your financial institution to add your cards to the Secure Electronic Commerce service. For this you can contact your bank.

Attention: Credit card fraud is a crime, and BIGMAT and all its collaborating companies, will initiate the pertinent legal actions against anyone who carries out a fraudulent transaction in our online store.

Paypal

PayPal enables consumers with email to send payments over the Internet securely, comfortable and profitable. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

For more information you can visit the Paypal website.

Warranty

BIGMAT offers its clients the legal guarantee of 2 years against manufacturing defects BIGMAT offers its customers the legal guarantee of 2 years for new items, Additionally, BIGMAT customers benefit from the commercial guarantee given by the different manufacturers of each of the items., in cases where it is for a longer period.

Defects or damage due to improper use or handling of the material or wear and tear caused by normal use of the same, are not included in this warranty. Losses in the functionality of the articles, due to the limitations of their conception, are also excluded from the coverage of this warranty. The repair, payment or replacement will be carried out within a maximum period of 3 months. In the event that it is technically impossible to determine in our after-sales service whether a defect or damage comes from manufacturing or from improper use, the article will be sent to the manufacturer, so that your Technical Assistance Service (SAT), determine the cause of the deterioration and determine whether or not warranty coverage applies. If upon receipt of the order, before the product is used, find a defect or fault in what was received, you will have to contact us through Customer Service, We will ask you for a photo of the defect and we will take care of collecting the product, once we receive it, We will proceed to the change or replacement immediately or in the case of not being possible to return the money, consult the specialized advice of our Customer Service.

Price lists

The sale prices of this website, They are only for online orders, they are not necessarily applicable in physical stores.

In relation to the Value Added Tax, As a general rule, the tax rate of the 21% for the territory of the European Union where this tax is applicable. All companies belonging to countries of the European Union except Spain and that are registered as an intra-community operator will be exempt from paying this tax.. The prices displayed in Bigmat may be reviewed and modified if conditions require it at any time. Valid prices except typographical or computer error.